
I consider myself a fairly busy guy. Between my normal daily appointments, classes that I teach, small businesses I run, being married, and what little social life I have left, I always have time to return the calls and emails I receive throughout the day. I try to get back to people within an hour. That was always my general rule when in the mortgage business, and it’s still my general rule today.
I also consider myself a fairly impatient guy. Maybe it’s just me, but I figure if I can get back to people quickly, anyone should be able to. Especially in this “wired” world we live in. If they don’t, it’s their loss, and I move on.
Such was the case yesterday when a friend of mine called me and left me a voicemail. Apparently, the house he and his wife have been renting for years is being sold out from under them. They received a note on the door saying you have 30 days to get out!
He knows I’m pretty well connected in the Real Estate market, even though his specific area of interest isn’t my territory, and asks if I would refer him to a Realtor in that area. I happen to know two agents in this area that he’s looking, so I decided I would email the both of them and give my friend a choice. They’re both good people, decent producing agents, and I figured they would take good care of him.
The email went something like this:
Hey XXXXX,
A good friend of mine is looking to buy a house in the next 30 days in your area. I don’t have your business card handy, so can you email me your contact info so I can forward it to him please? He’s being kicked out of his current rental, and needs to get things going pretty quickly.
Thanks,
Jeff
That was sent Monday at 3:30pm. Today (Tuesday) at 10:15am I finally got a response from one of the agents. Tick Tock –Too Late.
Is 19 hours too long to wait, or am I just way too impatient?
*As of writing this post a full 24+ hours later, I still have not heard back from agent #2.